Flow: GDPR solution – How can I anonymise data using flow?

Request is to be able to anonymise records (Leads) whenever the status is equal to “Open – Not Contacted” or “Closed – Not Converted”. This will be a “Before Save” Flow with a Decision element. For the purpose of the exercise the Decision element does not include the condition on how many days after a record needs to be anonymised i.e. element includes only the Status. It also needs to be emphasized that once a record is anonymised it cannot be retrieved (i.e. data is lost for ever).

The data which is requested to be anonymised is:

  • First Name
  • Last Name
  • Email
  • Phone

The logic is that whenever the status of a lead gets updated to “Open – Not Contacted” or “Closed – Not Converted”, then the data from First Name/Last Name/Email/Phone gets replaced with specific values.

Flow demo:

End User Demo:

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